Kiss My Sass » Blog Archive » Customer Service, Schmervice

Before I go on and on and on, I just wanna say that it is DRAFTY in this mofer tonight!

*teeth chattering*

Got home from job #2 late, as usual. Didn’t make any sales, but then again, I can’t sell a plastic baggie to a dude walking his dog in the park. I am never sleepy when I get home and have the tendancy to sit on the phone or surf the net while catching a rebroadcast of the Daily Show so’s I can keep up with the news and whatnot.

Things to ponder:

Bill Shatner spouting lyrics to cheesy long-forgotten Dionne Warwick songs in a lounge singer style manner, with a unwittingly pitied house band behind him, does not a good tv commerical make. If I see another one I WILL hurl. This is just as obnoxious, if not more, than the one with the kid who burps the alphabet, for God knows what product/service they are advertising. I have forgotten already.

Also, what’s happened to customer service? Do not, I repeat, do NOT go to Qwest.com if you are considering switching phone companies or DSL providers. If there is a prize for a marathon RUN-A-ROUND, these people won it. In a time span of seven minutes I went from dialing the phone to LOST in the GD woods.

Initially I was greeted by the usual BS automated menu system, at which I was given several prompts, none of which really suited my call. This is where you have to decide just WHICH messed up department you need to speak to, depending on the nature of your call. You always think, “…well no, I should really press ‘4′ because I want to get a credit on my account since I never use this, but then again, I need to go to ‘8′ because I returned the equipment and need to get credit for that also.”

So while you’re thinking these things you are like, “Well I don’t want to get the wrong department and get a pissed off person and then really get screwed…” so you just pick one. Three minutes later you get a LIVE PERSON *gasp!* who gives you a different 800 number to call. You’re almost gracious and are lead into believing you have gotten ‘the HOOK UP’ or something, LOL.

After speaking with *gasp!* anothe LIVE PERSON, you are then given anothe phone number, which is totally different but you think, “well, they know what they are doing, right?” Some couple minutes later you find you have called 4 different phone numbers, 2 of which are the same, and you are somehow BACK to the main number you called in the first place. ARRRGGGGGHHHH! Smoke break! Do you scream or just cry? I nearly did both. Finally I was put through to the right person and had my problem solved. Or so I thought. They had billed me for DSL I don’t even use. They said they’d adjust my account and note it in the system. Today I get a disconnection notice. Go friggin’ figure.

Did you know that N’Sync is STILL the #1 most searched-for item in the category of ‘music’ in the internet search engines? True. Saw it at mamma.com.

…last, but certainly NOT least, the BIGGEST thing to ponder remains: Who the HELL let the dogs out??!!!

Noteworthy (or not) sites I caught tonight:

Cartoon Chicks I Wanna Nail. I read everything on this site and all I can say is m-kay. Whatever floats your boat, I guess.

Quoteland.com will fulfill your every quotation need whether you’re looking for the words of Mae West to Woody Allen’s whines to stuff from Willie Shakespeare. Knock thyself out, knave.

We’re Hosed This guy’s actually kinda funny but his recipes are the best thing on the site, IMHO*

Badassmofo.com has all your latest news about bad ass mo fo’s, I guess…funny stuff anyway. Something to read while freezing to death over here.

Then there’s killyourtv.com, which lately features nuttin’ but people pissing and moaning about the election (get over it, people) Still something else to read, if you’ve nothing better to do.

Of course, anyone who’s a fan of South Park has been to Mr. Hat’s Hellhole. but just in case you haven’t yet, here it is. Screw you guys, I’m going to bed!

Nitey nite.